FAQ

Creating an account is quick. Click “Sign Up” on the site, enter your name, email, date of birth, and preferred currency, then choose a secure password. You’ll be asked to confirm your email; follow that link to activate the account. Always use accurate personal details — they’ll be needed later for verification and withdrawals. If you have trouble, contact support at support@slotjoint.com or +1-888-479-7612.

The Welcome Bonus can total up to $1,000, spread across your first five deposits. Typical distribution: 1st deposit — 200% up to $40; 2nd — 50% up to $800; 3rd and 4th — 25% up to $1,000; 5th — 50% up to $120. The bonus requires manual opt-in and carries a 40x wagering requirement. Minimum deposit requirements apply (example: C$20). Bonus funds may have game restrictions and maximum bet limits while wagering, so read the full bonus terms before claiming.

No-deposit offers change frequently and are rarely guaranteed. SlotJoint may run occasional promotions, such as free spins or small bonuses, but most current offers require a qualifying deposit and manual opt-in. Check the promotions page on the site and your account promotions area for active codes or free-spin awards. If you’re unsure whether a code is valid, email support with the promo details.

SlotJoint supports a wide range of payment methods, including Visa, MasterCard, Neteller, Skrill, ecoPayz, PaySafeCard, Neosurf, bank wire, Citadel Instant Banking, InstaDebit, POLi, QIWI wallet, TrustPay, and others. Currencies accepted include USD, GBP, EUR, CAD, AUD, NZD, and ZAR. To deposit, log in, go to Cashier, select Deposit, pick a method, enter an amount (minimum deposit guidelines apply), and follow the provider’s steps. Processing times vary by method: e-wallets are usually instant, cards are very fast, and bank transfers can take longer.

To withdraw, visit Cashier → Withdraw, choose your preferred available method, and submit the amount and required details. Withdrawals must go to a verified account in your name. Processing times depend on the method: e-wallets are typically fastest (1–3 business days after approval), cards and bank transfers may take longer. SlotJoint enforces withdrawal limits: maximum $10,000 per week and $30,000 per month; very large wins (over $100,000) may be paid in installments. Allow extra time for verification checks; keep an eye on email for any requests.

Wagering requirements, often expressed as “x40,” require you to wager the bonus amount (and sometimes the deposit) 40 times before withdrawal of bonus-related winnings. Example: a $50 bonus with 40x means $2,000 in wagering before eligible withdrawal. Different games contribute differently toward wagering — slots typically contribute 100%, while table games and video poker often contribute less or not at all. Always check the specific bonus terms for eligible games, contribution rates, and betting limits while the bonus is active.

Yes. SlotJoint works well on modern smartphones and tablets via a mobile-optimized website that doesn’t require a separate app. The mobile site supports account management, deposits, withdrawals, bonuses, and most games from the desktop library. Performance can vary by device and browser; we recommend using the latest browser version and a stable internet connection for the best experience.

SlotJoint features a diverse library from providers such as Microgaming (Apricot), NetEnt, Betsoft, Pragmatic Play, Big Time Gaming, Play’n GO, Thunderkick, iSoftBet, and others. You’ll find online slots, blackjack, roulette, video poker, live dealer titles, and specialty games. Game selection can vary by region and platform; if a specific title is important to you, search the site or contact support to confirm availability.

SlotJoint operates under applicable licensing and regulatory frameworks where stated on the site footer and terms & conditions. Licensing details help ensure player protection, fair play, and dispute resolution paths. If you need specific regulatory information for your jurisdiction, check the casino’s terms or contact support for the latest license and compliance details.

Verification typically requires a government-issued photo ID (passport, driver’s license, or national ID), proof of address (utility bill or bank statement dated within the last three months), and, in some cases, proof of payment method (photo or screenshot of the card or e-wallet account). Documents must match account details. Verification helps secure your account and speeds up withdrawals. Provide clear, unaltered scans or photos and respond promptly to any support requests.

First, clear your browser cache or try a different browser and device. Ensure you’re using the correct email and password; use the “Forgot Password” link to reset if needed. Check your internet connection and any firewall or VPN settings, as some VPNs can interfere with access. If problems persist, gather screenshots and error messages, then email support@slotjoint.com or call +1-888-479-7612 with details so the technical team can assist.

SlotJoint offers responsible gambling tools such as deposit limits, session reminders, and account self-exclusion options to help you control play. If you feel your gambling is becoming a problem, contact support to set limits or request temporary or permanent account restrictions. For additional help, consult professional resources like Gamblers Anonymous and local support services. Always play within your means and treat bonuses and games as entertainment, not income.